With over 23 years of experience in the water utilities sector, Edward Simon has honed his skills in operations, customer service, supplier inclusion, and inclusion, belonging and acceptance. His career is characterized by implementing innovative strategies that have significantly improved operational effectiveness, enhanced customer service outcomes, and increased supplier inclusion.
We implement cutting-edge technologies and streamline processes to enhance operational efficiency, including upgrading streamlining field customer service and metering processes and consolidating business units for improved performance.
Developing and executing comprehensive customer service training programs that drive satisfaction and efficiency. Our approach includes:
We expand supplier inclusion programs and increase diverse spending by developing inclusive procurement strategies, with a track record of meeting and exceeding regulatory goals for diverse spending.
We design and deliver impactful DEI training programs that foster inclusive workplace cultures through training, e-learning and other innovative strategies. Our offerings include:
"Ed, thank you so much for leading such an incredible presentation and Q&A! That was really great, and we saw such positive feedback in the chat. Thanks for kicking off our 2025 Heritage Month series – what a success! We appreciate you."
"Edward Simon II's innovative approaches to supplier inclusion, honed during his 23+ years in the water utility industry, have significantly enhanced our efforts to engage veteran-owned businesses. His expertise was instrumental in developing a fresh mentorship curriculum, and he's leading a panel on supplier inclusion at our national conference. Edward is dependable, creative, and consistently delivers outstanding results, making him a key partner in our journey."
"UpHouse Inc. engaged Ed for consulting work as we look to expand our client base in the renewable energy industry. His depth of knowledge was immediately evident, and he was able to explain complex elements of the industry in a way we could easily understand. The insights he provided allowed our business development team to understand unique elements of the industry’s landscape that we likely would not have discovered on our own. He was also kind enough to provide guidance and feedback on important documents that matter to energy professionals that we can use during prospecting, ones that we may not have known to even create otherwise. We would recommend him as a consultant to any company looking to learn more about the renewable energy or utilities industries. He’s an absolute joy to work with."
"Edward Simon II's expertise in business development strategies was transformative for our company. He guided us in refining our approach and crafting a robust capabilities statement. His mentorship and introductions to key supplier inclusion professionals in California public utilities have opened new doors for us. Thanks to Edward's support, we are now better positioned to grow and thrive in this competitive industry."
"Edward's deep understanding of the LGBTQ+ community and strategic vision transformed our engagement with organizations across California. His meticulous approach to business development strategy and streamlined outreach processes have been invaluable. Edward crafted a comprehensive plan for our expansion, positioning us for long-term success. His services exceeded our expectations, and we highly recommend him to any organization seeking to make a meaningful impact."
Whether you're looking to optimize operations, enhance customer service, diversify your supply chain, or foster a more inclusive workplace, EA Simon Company has the expertise to guide you.
